Last Updated: September 7, 2026
Thank you for purchasing from Digi Source.
Because our Products are digital and are delivered electronically, we have a No Refund / No Cancellation Policy after a digital product has been successfully purchased and delivered.
Please read the following policy carefully before making a purchase.
All purchases of digital products from Digi Source are final and non-refundable once the product has been successfully delivered or made available for download/access.
This is because digital products cannot be physically returned once they have been delivered or accessed.
Therefore, we do not provide refunds for:
Change of mind;
Accidental purchase;
No longer needing the product;
Purchasing the wrong product;
Failure to read the product description before purchasing;
Not liking the product after purchase;
Failure to use the product;
Lack of knowledge about how to use the product;
Compatibility issues caused by the customer’s device or software, where the product itself is functioning correctly.
Although purchases are generally non-refundable, Digi Source may provide a replacement, corrected file, or refund at our discretion if there is a genuine technical problem with the purchased digital product that prevents you from accessing or using it as described.
Examples may include:
Corrupted or damaged files;
A download link that does not work;
Missing files or significant portions of the purchased product;
A file that cannot reasonably be opened in the format advertised;
A technical error caused by Digi Source that prevents access to the purchased Product.
Before issuing a refund, we may first attempt to resolve the problem by providing:
A new download link;
A replacement file;
A corrected version of the Product; or
Technical assistance.
If the technical issue cannot reasonably be resolved, Digi Source may issue an appropriate refund.
If you receive a product that is materially different from the product you purchased or an important part of your order is missing, please contact us.
After verification, we may provide the correct Product, missing files, or another appropriate remedy.
If you experience a technical problem with your purchase, contact us at:
Email: digisource99@gmail.com
Please include:
Your name;
Order number or transaction details;
Email address used for the purchase;
Name of the Product;
Description of the technical issue;
Screenshot or screen recording of the issue, where applicable.
Providing this information helps us investigate and resolve the issue faster.
Please contact us as soon as possible after discovering a technical issue with your Product.
We recommend reporting any technical problem within 7 days of purchase or delivery so that we can investigate it promptly.
This does not limit any mandatory rights or remedies that may apply to you under applicable law.
Where Digi Source approves a refund, the refund will generally be processed through the original payment method, where technically possible.
The time required for the refund to appear in your account may depend on the relevant payment gateway, bank, or financial institution.
If a Product has been shared, redistributed, resold, uploaded, or otherwise misused in violation of our Terms & Conditions, Digi Source may restrict or terminate access to the Product and may take other appropriate action.
Refunds will not be provided for Products that have been intentionally misused, redistributed, or obtained through unauthorized means, subject to applicable law.
Some Digi Source Products may require third-party applications or platforms to access or use them.
If the Product itself is functioning as described but a third-party platform changes its features, becomes unavailable, requires a different account, or has compatibility issues, such circumstances may not qualify for a refund.
However, if a Digi Source-provided link or resource is technically defective, please contact us so we can investigate and provide an appropriate solution where possible.
Products purchased during discounts, promotions, special offers, or bundle offers are also subject to this Refund & Cancellation Policy.
Such purchases are generally final and non-refundable except where a genuine technical issue or another legally applicable circumstance qualifies for a remedy.
Nothing in this Refund & Cancellation Policy is intended to exclude, restrict, or override any consumer rights, remedies, or protections that cannot legally be excluded under applicable law.
Where applicable law requires Digi Source to provide a refund, replacement, cancellation, or other remedy, we will comply with those requirements.
If you have any questions regarding this Refund & Cancellation Policy or experience a technical issue with a purchased Product, please contact us:
Digi Source
Website: https://digisource.org/
Email: digisource99@gmail.com
We will make reasonable efforts to investigate genuine technical issues and provide an appropriate resolution.
By purchasing a digital product from Digi Source, you acknowledge that you have read and understood this Refund & Cancellation Policy and agree that digital-product purchases are generally final and non-refundable, except where a genuine technical/defect issue requires an appropriate remedy or where applicable law provides otherwise.